Job Description
Bilingual Receptionist / Office Assistant - Spanish/English
Compensation & Benefits
• $16-$20/hour base pay (based on experience)
• Stable, professional office environment
• Valuable experience and opportunity for advancement
Role Overview
Richard Ramirez – State Farm Insurance Agency in Dallas, TX is seeking a friendly and dependable Receptionist / Office Assistant. Must be fluent in both Spanish and English. No insurance experience is required; we provide full training and support. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills.
Responsibilities
• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks
Qualifications & Licensing
• Friendly, professional, and reliable
• Comfortable speaking with people in person and on the phone
• Strong communication and organizational skills
• Detail-oriented with basic computer skills (Microsoft Office / general office software)
• No prior insurance experience required
• Bilingual, fluent in Spanish and English
Opportunity for growth with Property & Casualty insurance license (we assist with the process)
About Us
At the Richard Ramirez State Farm Agency, we help individuals, families, and small businesses protect what matters most. Our team is committed to delivering exceptional service, building lasting customer relationships, and creating a positive impact in the communities we serve.
We foster a supportive, growth-oriented work environment where team members are valued, developed, and rewarded for their contributions. If you enjoy helping people, thrive in a collaborative setting, and want to build a meaningful career, we’d love to connect with you.
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
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