For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations.
Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.
We are dedicated to the growth and success of our business, our customers, and our employeescontinuing our commitment to delivering quality since 1906.
Position Summary:
The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services across the organization through an enterprise Service Desk. This role will focus on service quality, improving IT support processes, and optimizing IT operations. The role will also serve as the primary leader for end user computing for the organization, ensuring stability and reliability. The high-energy candidate will have extensive experience in managing IT service desk teams, developing service delivery strategies, and implementing ITIL-based processes to meet service level agreements (SLAs) and drive continuous improvement.
Responsibilities:
Work Experience Requirements:
Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.
Medical, Dental, Vision, Life Insurance
Short and Long Term Disability
401K with matching contribution
Profit-Sharing Plan (100% company-paid)
Employee Assistance Program
Wellness Program
Educational Assistance Program
Paid Vacation and holidays
Employee Credit Union
We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.
Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor
Minorities/Females/Veterans/Disabled
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